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Housekeeping Attendant

Hakuba, Kitaazumi, JP-20, Japan

We are seeking experienced Housekeeping Staff. As a crucial member of our Housekeeping team, you will actively contribute to delivering outstanding guest service, upholding cleanliness and order, and ensuring an enjoyable stay for our patrons. The ideal candidate will exhibit effective communication, an inviting and approachable attitude, and the capacity to excel in a fast-paced environment.  

Location: Hotel La Neige, Hakuba

Contract term: Full Time or Seasonal

Period: December 2026 - March 2027

Work hours: Average of 40 hours per week 

What We Look For

  • Legal right to live and work in Japan (typically via a Working Holiday Visa) 
  • Excellent interpersonal and communication skills
  • Ability to commit to the full winter season (December 1, 2026 - March 31, 2027) 

Must Have

  • Previous experience working in housekeeping or related field preferred
  • Ability to handle a fast-paced and dynamic work environment and to stand for long periods, lift heavy objects, and handle the physical demands of the job
  • Preference to work mornings 

Nice to have

  • Conversational level in English; Japanese a bonus
  • Strong work ethic and team first mentality 
  • Japanese driving license and International Driving Permit

Main Responsibilities 


  • Room Maintenance: Thoroughly clean and maintain guest rooms, ensuring they are inviting and well-prepared. Restock amenities and essentials for guest comfort.

  • Hygiene Standards: Adhere to stringent cleanliness and sanitation practices to create a safe and healthy environment. Follow established protocols for handling and disposing of waste.

  • Linen Care: Handle and replace linens, ensuring they are clean and properly arranged. Coordinate with laundry services to maintain a steady supply of fresh linens.

  • Laundry Services: Ensure linens are cleaned and folded. 

  • Guest Service Excellence: Provide friendly and attentive service to guests, addressing their needs courteously. Engage with patrons to understand their preferences and ensure a comfortable stay.

  • Organizational Skills: Maintain orderly storage areas for cleaning supplies and equipment. Efficiently manage inventory to ensure availability of necessary items.

  • Cleanliness and hygiene: Understand proper sanitation practices in a bar environment, including maintaining a clean and organized bar area, sanitizing utensils, and following health and safety regulations.

  • Teamwork: collaborate effectively with other staff members, such as servers, kitchen staff, and management, to ensure smooth operations and exceptional customer experiences.

Housekeeping Staff Shifts

Housekeeping staff are expected to work up to 40 hours per week in flexible shifts over five or six days. Shifts will be predominantly scheduled for mornings and early afternoons. 

HHG provides accommodation in central Hakuba (mainly in Happo, Wadano, and Kamishiro areas). Options include shared, dormitory, or private rooms depending on your role.


Accommodation

HHG provides staff accommodation in central Hakuba (mainly in Happo Village, Wadano, and Kamishiro). Options include shared, dormitory, or private rooms depending on your role.



Perks

Competitive hourly rate and eligibility for an end-of-season bonus


Housing Support

Subsidized shared housing in Hakuba, and staff shuttle services


Work Life Balance

Proximity to resorts


Eat & Drink

Discounts at HHG venues